Service Operations Manager
4 weeks ago
pbJob Summary:/b/ppWe are seeking a highly skilled Service Operations Manager to oversee the day-to-day operations of our service center. The ideal candidate will have a strong background in management, with a focus on service-related activities such as HVAC, Plumbing, and maintenance./ppbKey Responsibilities:/b/pulliOversee production and operations with specific attention to service-related activities/liliDrive business growth and profitability through efficient management of service operations/liliSafeguard branch assets and manage profit and loss activities, with a focus on service-related revenue streams/liliMonitor and control overtime and temporary labor usage, particularly in service departments/liliEnsure staff delivers exceptional customer service in service-related interactions and evaluate staff performance in this area/liliMotivate and recognize branch personnel contributions to foster a team culture, emphasizing the importance of service excellence/liliConduct financial analysis and implement corrective actions as needed, with particular attention to service-related revenue and expenses/liliManage delivery and service call routing efficiently, optimizing schedules to maximize productivity and customer satisfaction/liliAchieve sales targets for service contracts and related offerings, and prepare forecasts and budgets accordingly/liliSupervise branch payables, inventory, and receivables, with a focus on service-related materials and supplies/liliStay informed about local market competition, particularly in the service sector, and adjust strategies accordingly/liliRecruit, select, and develop branch employees, with an emphasis on technical skills and service expertise/liliEnforce company policies and safety guidelines, with particular attention to service-related safety protocols/liliProvide training and coaching to employees, with a focus on technical skills and service excellence/liliSupport production supervisor and assist in administrative tasks, particularly those related to service operations/liliHandle paperwork related to insurance reporting, with a focus on service-related incidents and claims/liliWear designated company uniform as required, particularly in service-related roles/liliOptimize branch efficiency through automation and consolidation of duties, particularly in service-related processes/li/ulpbRequirements:/b/pulliBachelor's Degree preferred, with a focus on technical fields or related disciplines/liliMinimum 5 years of management experience, preferably in Sales/Marketing or Operations Management/liliMinimum 2 years of experience in service center operations, with expertise in HVAC, Plumbing, or maintenance/liliProficiency in accounting, including P&L management and budgeting/liliStrong interpersonal and communication skills/liliAbility to work with all levels of management/liliSelf-motivated with excellent motivational skills/liliProficient in multitasking, time management, and analytical skills/liliComputer proficiency, especially in Microsoft Office/li/ulpbBenefits:/b/pulliMedical, Dental, Vision/lili401(K) match/liliProduct Discounts/liliPaid Time Off/liliCompany car/liliAnnual Bonus/li/ulpbAbout Us:/b/ppCulligan by WaterCo is a leading provider of water treatment systems design and distribution. We are an Equal Opportunity Employer committed to a diverse workforce./ppbEqual Opportunity Statement:/b/ppCulligan by WaterCo makes employment decisions in a non-discriminatory manner, without regard to race, color, religion, national origin, sex, marital status, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other unlawful factor./p
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Mechanical Operations Manager
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Warehouse Operations Manager
3 weeks ago
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Operations Project Manager
4 weeks ago
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Assistant Operations Manager
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Lima, Ohio, United States Wesco Aircraft Hardware Full timeJob SummaryThe Training and Compliance Manager, Customer Operations will be responsible for supporting the standardized aspects of Customer Account Management and related tasks by managing training and process adherence programs. This role will provide input and expertise to support improvement project development and create and implement standard work...
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Operations Project Management Intern
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Operations Project Management Intern
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