Service Operations Manager

4 weeks ago


Lima, Ohio, United States Waterco of the Central States, Inc. Full time

pbJob Summary:/b/ppWe are seeking a highly skilled Service Operations Manager to oversee the day-to-day operations of our service center. The ideal candidate will have a strong background in management, with a focus on service-related activities such as HVAC, Plumbing, and maintenance./ppbKey Responsibilities:/b/pulliOversee production and operations with specific attention to service-related activities/liliDrive business growth and profitability through efficient management of service operations/liliSafeguard branch assets and manage profit and loss activities, with a focus on service-related revenue streams/liliMonitor and control overtime and temporary labor usage, particularly in service departments/liliEnsure staff delivers exceptional customer service in service-related interactions and evaluate staff performance in this area/liliMotivate and recognize branch personnel contributions to foster a team culture, emphasizing the importance of service excellence/liliConduct financial analysis and implement corrective actions as needed, with particular attention to service-related revenue and expenses/liliManage delivery and service call routing efficiently, optimizing schedules to maximize productivity and customer satisfaction/liliAchieve sales targets for service contracts and related offerings, and prepare forecasts and budgets accordingly/liliSupervise branch payables, inventory, and receivables, with a focus on service-related materials and supplies/liliStay informed about local market competition, particularly in the service sector, and adjust strategies accordingly/liliRecruit, select, and develop branch employees, with an emphasis on technical skills and service expertise/liliEnforce company policies and safety guidelines, with particular attention to service-related safety protocols/liliProvide training and coaching to employees, with a focus on technical skills and service excellence/liliSupport production supervisor and assist in administrative tasks, particularly those related to service operations/liliHandle paperwork related to insurance reporting, with a focus on service-related incidents and claims/liliWear designated company uniform as required, particularly in service-related roles/liliOptimize branch efficiency through automation and consolidation of duties, particularly in service-related processes/li/ulpbRequirements:/b/pulliBachelor's Degree preferred, with a focus on technical fields or related disciplines/liliMinimum 5 years of management experience, preferably in Sales/Marketing or Operations Management/liliMinimum 2 years of experience in service center operations, with expertise in HVAC, Plumbing, or maintenance/liliProficiency in accounting, including P&L management and budgeting/liliStrong interpersonal and communication skills/liliAbility to work with all levels of management/liliSelf-motivated with excellent motivational skills/liliProficient in multitasking, time management, and analytical skills/liliComputer proficiency, especially in Microsoft Office/li/ulpbBenefits:/b/pulliMedical, Dental, Vision/lili401(K) match/liliProduct Discounts/liliPaid Time Off/liliCompany car/liliAnnual Bonus/li/ulpbAbout Us:/b/ppCulligan by WaterCo is a leading provider of water treatment systems design and distribution. We are an Equal Opportunity Employer committed to a diverse workforce./ppbEqual Opportunity Statement:/b/ppCulligan by WaterCo makes employment decisions in a non-discriminatory manner, without regard to race, color, religion, national origin, sex, marital status, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other unlawful factor./p



  • Lima, Ohio, United States Genesee and Wyoming Railroad Full time

    Job Title: Mechanical Operations ManagerThis position is responsible for managing employees in the maintenance of the locomotive or railcar fleet. The ideal candidate will have a strong understanding of FRA regulations and company maintenance procedures.Responsibilities:Ensure compliance with all railroad rules and regulations for safety and...


  • Lima, Ohio, United States Coca-Cola Consolidated, Inc. Full time

    Coca-Cola Consolidated, Inc. is a leader in beverage distribution and manufacturing. Our Warehouse Lead is responsible for assisting the Warehouse Manager and, or Supervisor(s) in all areas of Warehouse Operations by providing leadership to the team, training and evaluating Warehouse Personnel and processes, and maintaining the ability to provide expertise...


  • Lima, Ohio, United States Cenovus Energy, Inc. Full time

    About this OpportunityCenovus Energy, Inc. is seeking a talented student to join our operations project management team. As a student operations project coordinator, you will have the opportunity to gain valuable experience in a refining environment and work alongside industry-leading professionals.What We OfferA multi-discipline program with meaningful,...


  • Lima, Ohio, United States Menards Full time

    Job SummaryThis position is responsible for supporting the Plant Manager in overseeing and supervising all operations of their assigned Midwest Manufacturing production facility.Key ResponsibilitiesProductionEnsure that all products are manufactured in the most efficient manner.Ensure that all orders are fulfilled within an acceptable lead time.Establish and...


  • Lima, Ohio, United States Takeda Full time

    About the RoleAre you a senior leader looking to bring your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a Senior Operations Management Trainee at BioLife, you will participate in an advanced leadership development program that will take you to our plasma...


  • Lima, Ohio, United States Wesco Aircraft Hardware Full time

    Job SummaryThe Training and Compliance Manager, Customer Operations will be responsible for supporting the standardized aspects of Customer Account Management and related tasks by managing training and process adherence programs. This role will provide input and expertise to support improvement project development and create and implement standard work...


  • Lima, Ohio, United States Cenovus Energy, Inc. Full time

    About this opportunityCenovus Energy, Inc. is seeking a talented and motivated individual to join our team as an Operations Project Management Intern. As a member of our team, you will have the opportunity to gain valuable experience in a refining environment and develop the skills you need to build a successful career.Key ResponsibilitiesDevelop engineering...


  • Lima, Ohio, United States T.J. Maxx Full time

    Backroom Operations ManagerAs a key member of the T.J. Maxx team, you will be responsible for maintaining the highest standards of organization, cleanliness, and recovery in the backroom area. Your focus will be on organizing and rotating back stock for efficient replenishment, monitoring and measuring team productivity, and ensuring merchandise is properly...


  • Lima, Ohio, United States Lima Refining Company Full time

    About this opportunityAre you looking for a challenging Co-Op experience in a refining environment? We are seeking students who can bring fresh ideas and a willingness to learn from industry-leading professionals. As a member of our driven and collaborative team, you will have the opportunity to gain valuable experience in a multi-discipline program with...


  • Lima, Ohio, United States Hibbett Retail, Inc. Full time

    Job Title: Part Time Manager In TrainingJob Summary: We are seeking a highly motivated and detail-oriented Part Time Manager In Training to join our team at Hibbett Retail, Inc. As a Part Time Manager In Training, you will assist the Store Manager in controlling the assets of Hibbett I City Gear and consult with them in establishing action plans to...


  • Lima, Ohio, United States Heath Consultants Full time

    At Heath Consultants Incorporated, we are seeking a highly skilled and experienced Field Supervisor to join our team. As a Field Supervisor, you will play a critical role in coaching and developing the performance of our Field Technicians, utilizing our company's continuous improvement initiatives.Responsibilities:The Field Supervisor's primary...


  • Lima, Ohio, United States Circle K Full time

    Customer Service Representative Role at Circle KAs a valued member of our team, you will provide exceptional customer service and resolve issues promptly. Your responsibilities will include operating a cash register, managing the fuel console, and maintaining store facilities for safety and cleanliness.Key Responsibilities:• Provide customer service and...


  • Lima, Ohio, United States Ruler Foods Full time

    Job Summary:Create an outstanding customer experience through exceptional service and leadership. As a Customer Service Shift Leader at Ruler Foods, you will oversee the total store operations in the absence of store management, ensuring seamless execution of daily tasks and exceptional customer service.Key Responsibilities:Assist store management and team...


  • Lima, Ohio, United States The UPS Store Full time

    The UPS Store is seeking a highly skilled and customer-focused Retail Sales Associate to deliver exceptional service to our valued customers. As a key member of our team, you will be responsible for providing accurate information on our products and services, as well as offering viable solutions to meet our customers' shipping needs.Key...

  • Shop Manager Trainee

    1 month ago


    Lima, Ohio, United States Driven Brands Full time

    Shop Manager TraineeWe're seeking a skilled and motivated Shop Manager Trainee to join our team at Take 5 Oil Change. As a Shop Manager Trainee, you will be responsible for leading a team of technicians and providing exceptional customer service.Key Responsibilities:Recruit, train, and develop a team of technicians to meet customer needsManage shop...


  • Lima, Ohio, United States Republic Services, Inc. Full time

    Job DescriptionRepublic Services is seeking a highly skilled Waste Management Driver to join our team. As a vital member of our operations team, you will be responsible for safely operating a collection truck and providing excellent customer service to our clients.Key Responsibilities:Safely operate a heavy truck along designated routes to collect and...


  • Lima, Ohio, United States Rush Enterprises Full time

    Job Summary:The Service Department Director at Rush Truck Centers is responsible for leading an efficient and profitable service department. This role involves productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records.About Us:Rush Truck Centers is the largest network of commercial vehicle...


  • Lima, Ohio, United States PepsiCo Full time

    Job SummaryAs a Production Equipment Operator at PepsiCo, you will be responsible for operating and monitoring production lines to ensure efficiency. This role requires the ability to remove or shift materials and/or finished products to facilitate proper flow, ensuring package and product quality. You will also perform preventative maintenance, operate all...


  • Lima, Ohio, United States Bristol ID Technologies Full time

    Job Title:Platen Lamination Operator Openings on all shifts (1st, 2nd, and 3rd)Reports to:Shift SupervisorPosition Objective / Summary:The Platen Lamination Operator performs all tasks involved in the production of Bristol ID's products by performing the following duties:Key Responsibilities:• Feed and/or unload product from production equipment• Use...

  • Service Technician

    1 month ago


    Lima, Ohio, United States Carrols Restaurant Group Full time

    Carrols Restaurant Group Service Tech Job DescriptionAs a Service Tech at Carrols Restaurant Group, you will be responsible for ensuring the smooth operation of our restaurant facilities. Your primary focus will be on maintaining and repairing equipment to minimize downtime and optimize customer service.Key Responsibilities:Prioritize and complete needed...