Healthcare Navigator

As a Care Coordinator at The Good Shepherd Community Clinic, Inc., you will play a vital role in supporting our patients and care team. Your responsibilities will include:

• Patient Communication: Serve as the primary point of contact for patients, providing clear communication and support through in-person, phone, and electronic means.
• Care Coordination: Coordinating community resources and referrals, prior-authorizations, and health risk assessments, assisting patients with community resources.
• Documentation: Accurately maintain patient records, track appointments, and ensure confidentiality in all interactions.
• Team Collaboration: Work closely with the RN Care Team Director, primary care providers, and other healthcare professionals to deliver comprehensive care.

Requirements

• A Registered/Certified Medical Assistant REQUIRED
• Excellent customer service and communication skills.
• Ability to work collaboratively in a team-oriented environment.
• High degree of personal and professional discretion and integrity.

Benefits

• Work-Life Balance: Enjoy a fulfilling career with a balanced work schedule that values your personal time.
• Comprehensive Benefits: Access to health insurance, paid time off, and professional development opportunities.
• Meaningful Impact: Contribute to a mission-driven organization that is dedicated to improving community health.