Clinical Care Specialist

3 weeks ago


Delray Beach, Florida, United States Conviva Full time

Role Overview

We are seeking a skilled Clinical Care Specialist to join our team in West Delray. This role is a critical part of our Clinical Care Team, where you will engage with patients to promote their health and well-being.

This position involves assisting physicians and clinicians with administrative and clinical tasks, utilizing your unique blend of skills and knowledge. You will work in a fast-paced environment, delivering outstanding customer service and maintaining positive patient engagement.

Main Responsibilities:

  • Pre-Visit Planning: Prepare for patient visits by reviewing medical history, vital signs, and other relevant information.
  • Provider Scheduling: Manage the provider's schedule to ensure efficient workflow and minimize wait times.
  • Patient Rooming: Escort patients to examination rooms and assist healthcare providers with medical procedures and treatments.
  • Specimen Collection: Collect blood samples and perform point-of-care testing as needed.
  • Medication Administration: Prepare and administer medications under the direction of healthcare providers.
  • EHR Documentation: Accurately document patient information, including HEDIS and Stars quality measures, in electronic health record (EHR) systems.
  • Quality Control: Maintain established quality control standards and ensure adherence to regulations.

Requirements:

  • Medical Assistant Diploma/Certificate: Hold a diploma or certificate from a Medical Assisting program.
  • CPR Certification: Possess current CPR certification.

Bonus Requirements:

  • Bilingual Proficiency: Possess English and Spanish proficiency.
  • Certified Medical Assistant/RMA: Hold an active Certified Medical Assistant/CMA or Registered Medical Assistant/RMA certification from a recognized organization.
  • Experience: Have at least 1 year of experience as a Medical Assistant in a 'back-office' direct patient care setting.
  • HEDIS/ICD-CPT Coding: Possess experience with HEDIS and ICD/CPT coding.
  • Phlebotomy Experience: Have hands-on experience in Phlebotomy.
  • EMR Experience: Familiarity with Electronic Medical Records.
  • Fast-Paced Environment: Experience working in a fast-paced/high volume environment.

Compensation

The estimated annual salary for this role is around $52,000-$65,000, depending on experience and qualifications.

Benefits

We offer a competitive benefits package that supports whole-person well-being, including medical, dental, and vision benefits, 401(k) retirement savings plan, paid time off, company holidays, volunteer time off, paid parental and caregiver leave, short-term and long-term disability, life insurance, and more.

EQUAL OPPORTUNITY EMPLOYER



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