Network Infrastructure Specialist

6 days ago


Houston, Texas, United States Clearpoint Full time
Job Summary:

The Clearpoint organization is seeking a highly skilled Network Administrator to join our IT team. As a key member of our team, you will be responsible for the setup, maintenance, and troubleshooting of our local and wide-area computer network. This role requires strong technical expertise in Windows 10, network administration, server management, computer networking, and systems management.

Key Responsibilities:

• Provide Level 3 senior-level technical support for all computer and printer issues on Windows 10 and macOS devices, including troubleshooting, setups, and password resets using Active Directory and Group Policy management

• Utilize PowerShell scripting to automate routine tasks and increase operational efficiency

• Manage, configure, and administer our critical infrastructure platforms, including Veeam V12 Backup & Replication, VMware vSphere, ManageEngine ServiceDesk, Endpoint Central, and Password Manager, Microsoft Exchange Server, QNAP QTS network attached storage, and Zoom video conferencing

• Be available for on-call support during weekends to ensure network uptime and resolve any critical issues

• Monitor network performance, identify potential issues, and implement proactive measures to maintain optimal network health

• Collaborate with the IT team to plan, implement, and test network upgrades, expansions, and new technology initiatives

• Provide training and guidance to end-users on network policies, best practices, and troubleshooting

• Document network configurations, procedures, and technical solutions for knowledge transfer and future reference

Requirements:

• Some years of experience as a Network Administrator or Senior IT Support Specialist

• Proficient in managing and troubleshooting Windows Server, Active Directory, and Group Policy

• Extensive experience with PowerShell scripting for automation and systems management

• Hands-on experience with virtualization technologies such as VMware vSphere

• Expertise in backup and disaster recovery solutions, preferably Veeam

• Strong understanding of network protocols, hardware, and infrastructure management

• Familiarity with enterprise-level applications like Exchange, QNAP, Zoom, and ManageEngine

• Excellent problem-solving, critical thinking, and communication skills

• Ability to work independently and as part of a collaborative IT team

• Willingness to be on-call and respond to network emergencies outside of normal business hours

• Experience in managing and mentoring junior IT staff

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