Pharmacy Technician Specialist

4 weeks ago


Overland Park, Kansas, United States Walgreens Full time

pbJobOverview/b/pbrpAsaPharmacyTechnicianatWalgreens,youwillplayavitalroleinprovidingexceptionalpatientcareandsupporttoourcustomers.Ourpharmacytechniciansenjoyadynamicworkenvironment,utilizingthelatesttechnologytogrowtheircareersandreachtheirgoals./pbrpWeareproudtoofferan"earnwhileyoulearn"PharmacyTechnicianTrainingProgramrecognizedbyASHP&DepartmentofLabor.Thisapprenticeshipprogramprovidesanentrypointtoacareerinhealthcare,guidingyouintakingstepstowardsbecomingaPharmacyTechnicianCertificationBoard(PTCB)CertifiedPharmacyTechnician./pbrpWhetheryouarenewtoworkinginpharmaciesorareanexperiencedPharmacyTechnician,wewilltrainyoutouseyourskillsandtalentstoserveandcareforourpatientsandcustomers.Ourpharmacytechniciantrainingprogramisdesignedtogiveyoufoundationalandadvancedknowledge,skills,andon-the-jobexperiencesyouneedtopreparetobecomeacertifiedpharmacytechnician./pbrpbResponsibilities/b/pbrpAssiststhepharmacist,underdirectsupervision,inthepracticeofpharmacy.AssiststhepharmacistintheperformanceofotherPharmacyDepartmentdutiesinaccordancewithCompanypoliciesandprocedures./pbrpUsespharmacysystemstoobtainpatientanddruginformationandprocessprescriptions.IfPTCBcertified,assistswithandcoachespharmacytechniciansintheoperationofpharmacysystemsandcashiersintheoperationofthepharmacycashregisters./pbrpModelsanddeliversadistinctiveanddelightfulcustomerexperience./pbrpbCustomerExperience/b/pbrpEngagescustomersandpatientsbygreetingthemandofferingassistancewithproductsandservices.Resolvescustomerissuesandanswersquestionstoensureapositivecustomerexperience./pbrpModelsandsharescustomerservicebestpracticeswithallteammemberstodeliveradistinctiveanddelightfulcustomerexperience,includinginterpersonalhabits(e.g.,greeting,eyecontact,courtesy,etc.)andWalgreensservicetraits(e.g.,offeringhelpproactively,identifyingneeds,servicinguntilsatisfied,etc.)./pbrpDevelopsstrongrelationshipswithmostvaluablecustomers./pbrpbOperations/b/pbrpUnderthesupervisionbythepharmacist,assistinthepracticeofpharmacy,inaccordancewithstate,federal,andcompanypolicy.ReviewsandcomplieswiththeWalgreenCo.PharmacyCodeofConduct./pbrpPerformsdutiesasassignedbyPharmacyManager,StaffPharmacistandStoreManagerincludingutilizingpharmacysystemstoenterpatientanddruginformation,ensuringinformationisenteredcorrectly,fillingprescriptionsbyretrieving,countingandpouringpharmaceuticaldrugs,verifyingmedicineiscorrect,andcheckingforpossibleinteractions./pbrpAssistspharmacistsinschedulingandmaintainingworkflow./pbrpReports,immediately,prescriptionerrorstopharmacistondutyandadherestoCompanypoliciesandproceduresinrelationtopharmacyerrorsandtheQualityImprovementProgram./pbrpStrictlyadherestotheWalgreenCo.policyregardingGoodFaithDispensingduringallapplicableprescriptiondispensingactivities./pbrpResponsibleandaccountableforregisteringallrelatedsalesonassignedcashregister,collectsandhandlescashasrequired.TakescustomertoOTCaislewhenpossibletoassistinlocatingproducts./pbrpHandlestelephonecallsthatdonotrequirepersonalattentionofthepharmacist,includingthosetophysicians./pbrpProcesses(correctsandresubmits)manualclaimsforthirdpartyprogramprescriptionservicesinatimelyandefficientmanner,andperformsotherclericalduties,asassignedbythePharmacyManager./pbrpAssistsandsupportsPharmacyDepartmentoninventorymanagementactivities,suchas,ordering,unpacking,checkingandstoringshipmentofpharmaceuticals.MaintainsknowledgeofCompanyassetprotectiontechniques,andfilesclaimsforwarehouseoverages(merchandisereceived,butnotbilled),shortages(merchandisebilled,butnotreceived),ordererrorsordamagedgoodsinvolvingRxdrugs./pbrpMayassistpharmacistinadministeringclinicalservicesincludingthecollectionandproperlabelingofblood/urinesamplesfrompatientsandotherclinicalservicesasrequired;assistspharmacystaffincoordinationofclinicalservices,Walgreenshealthcareclinicsandexternalproviders./pbrpAssistsPharmacyManagerandStaffPharmacistindevelopingandmaintaininggoodrelationshipswiththelocalmedicalcommunity,includingphysicians,nurses,andotherhealthcareproviders,bymedicalproviderdetailingandoutreachtohealthgroups,retirementhomes,nursinghomes,andotherforumsforenhancinggrowthopportunities./pbrpAssistswithexteriorandinteriormaintenancebyensuringthePharmacyDepartmentisstockedwithadequatesupplies,clean,neatandorderlyinconditionandappearance./pbrpComplieswithallcompanypoliciesandprocedures;maintainsrespectfulrelationshipswithcoworkers./pbrpCompletesspecialassignmentsandothertasksasassigned./pbrpbTraining&PersonalDevelopment/b/pbrpEarnsandmaintainsPTCBcertificationthroughthedesignatedPTCBtrainingprogramand/orstaterequiredcertification/registration.Otherwise,earnsPTCBcertificationasconditionofpromotiontoseniortechnician./pbrpAttendstrainingrequestedbyManagerandacquirescontinuingeducationcredits.Maintainsknowledgeandskillinhealthcareandpharmacy,includinglatestnewsanddevelopments.



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