Medical Support Associate

1 week ago


Toledo, Ohio, United States ProMedica Full time

About ProMedica


ProMedica is a leading healthcare provider dedicated to delivering high-quality patient care.


Job Overview


We are seeking an experienced Medical Support Associate to join our team. This role will involve providing exceptional support to patients, families, and healthcare teams in a fast-paced hospital environment.


About the Role


The successful candidate will have a strong ability to provide compassionate care, work effectively in a team environment, and maintain accurate records. A key focus of this role will be assisting nursing/medical personnel with various tasks, ensuring seamless delivery of patient care.


Duties and Responsibilities


The following duties are essential to this role:



  • Apply knowledge and skills to provide age-specific care to patients, coordinated by licensed personnel.
  • Collect patient data as directed, recognizing and reporting any changes or deviations from routine to licensed nursing personnel.
  • Deliver direct patient care, pursuing individualized needs, as assigned.
  • Assist with one-on-one patient observation as needed.
  • Conduct self consistently with hospital safety policies, maintaining confidentiality of all patient information.
  • Provide clerical support, including answering phones, copying, stocking supplies, and chart forms.
  • Maintain basic competency for electronic medical record documentation according to job responsibilities.

Requirements


To be considered for this position, applicants must possess:


A high school diploma or equivalent.


Basic math skills, ability to read and write, and communicate effectively.


Ability to carry out verbal instructions and input/retrieve information from a computer.


CPR certification prior to performing direct care (training provided).


Preferred Qualifications


Prior experience in a medical setting is highly valued. Possession of certifications such as CNA, STNA, MA, EKG, CPT, ARRT is also preferred.


Working Conditions


This role requires the ability to move about the hospital, stand for prolonged periods, and tolerate exposure to dust, fumes, chemicals, temperature changes, and possible blood and bodily fluids.


Estimated Salary Range: $45,000 - $65,000 per year


Please note that salary may vary based on location and experience.



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