Retail Operations Manager

6 days ago


MercervilleHamilton Square, New Jersey, United States Sally Beauty Supply Full time
Job Description

We are seeking a highly motivated and experienced Retail Operations Manager to join our team at Sally Beauty Supply. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our stores, ensuring exceptional customer experiences, and driving sales growth.

Responsibilities:

  • Sales and Customer Service: Foster a positive store environment that encourages sales growth and customer satisfaction.
  • Team Management: Lead and develop a high-performing team of sales associates, providing guidance and support to ensure they meet their performance goals.
  • Inventory Management: Manage inventory levels, monitor stock levels, and maintain accurate records to minimize losses.
  • Operations: Ensure all store processes are executed efficiently, including opening and closing procedures, payroll management, and safety protocols.

Requirements:

  • Bachelor's degree in Business Administration or related field.
  • Minimum 3+ years of retail management experience, preferably in the beauty industry.
  • Strong leadership and communication skills, with the ability to motivate and develop team members.
  • Excellent problem-solving and analytical skills, with the ability to make sound decisions under pressure.


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