Restaurant Operations Manager

8 hours ago


Iowa City, Iowa, United States Panchero's Mexican Grill Full time
About Panchero's Mexican Grill

We pride ourselves on making fresh-pressed tortillas from house-made dough every morning and serving them perfectly golden brown. Our commitment to quality is evident in every dish we prepare, and our friendly service ensures that every customer feels welcome.

Job Summary

The General Restaurant Supervisor will oversee the daily operations of our restaurant, ensuring that all aspects of the business are running smoothly and efficiently. This includes supervising staff, managing inventory, and maintaining high standards of customer service.

Key Responsibilities
  • Scheduling and Staff Management

The General Restaurant Supervisor will be responsible for scheduling staff, training new employees, and monitoring their performance. This includes creating schedules, conducting performance evaluations, and addressing any issues that may arise.

Customer Service

The General Restaurant Supervisor will ensure that customers receive excellent service, resolving any complaints or issues promptly and professionally. This includes greeting customers, taking orders, and serving food and drinks in a timely manner.

Inventory Management

The General Restaurant Supervisor will be responsible for managing inventory, including ordering supplies, tracking stock levels, and minimizing waste. This includes maintaining accurate records of inventory levels and reporting any discrepancies to management.

Maintaining High Standards

The General Restaurant Supervisor will ensure that the restaurant maintains high standards of cleanliness, safety, and quality. This includes inspecting the premises regularly, identifying areas for improvement, and implementing changes as necessary.

Requirements
  • Leadership Skills

The General Restaurant Supervisor should possess strong leadership skills, including the ability to motivate and inspire staff, manage conflict, and make decisions in a fast-paced environment.

Customer Service Skills

The General Restaurant Supervisor should have excellent customer service skills, including the ability to greet customers warmly, listen actively, and resolve issues promptly and professionally.

Organizational Skills

The General Restaurant Supervisor should possess strong organizational skills, including the ability to prioritize tasks, manage time effectively, and meet deadlines.

Estimated Salary

$45,000 - $60,000 per year, depending on experience.

About Us

Panchero's Mexican Grill is a leading provider of Mexican cuisine, with a commitment to quality, freshness, and customer satisfaction. We are proud to offer a dynamic and supportive work environment, with opportunities for professional growth and development.



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