Healthcare Client Advocate

2 weeks ago


Chattanooga, Tennessee, United States Medical Personnel Services Full time
Job Overview

The role of a Healthcare Client Advocate is essential in ensuring that patients receive the comprehensive support they need throughout their healthcare journey. This position is dedicated to acting as a liaison between patients and healthcare providers, facilitating a seamless experience for those who may require assistance in managing their health.

Key Responsibilities

As a Healthcare Client Advocate, your primary duties will include:

  • Assessing patient eligibility for various financial assistance programs to ensure access to necessary medical services.
  • Developing personalized care plans tailored to the unique needs of each patient and their families.
  • Providing clear explanations of care plans, addressing any questions or concerns from patients and their families.
  • Documenting all interactions and care steps meticulously to maintain accurate patient records.
Essential Skills and Qualifications

To excel in this role, candidates should possess a diverse skill set, including:

  • Ability to collaborate effectively with a multidisciplinary team, including physicians, nurses, and other healthcare professionals.
  • Exceptional verbal communication skills to engage with patients and convey information clearly.
  • Strong interpersonal skills to build rapport with patients and healthcare staff.
  • Leadership capabilities to guide patients through their care processes.
  • Effective management and organizational skills to handle multiple tasks efficiently.
  • Counseling skills to provide emotional support to patients.
  • Time-management skills to prioritize tasks and meet patient needs promptly.
About Medical Personnel Services

Medical Personnel Services (MPS) is dedicated to connecting healthcare professionals with opportunities that enhance patient care. As a subsidiary of the Chattanooga-Hamilton Medical Society, we are committed to serving our community by matching qualified candidates with practices that require their expertise. Our focus is on ensuring that healthcare providers can deliver the highest quality of care to their patients.



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