Customer Engagement Specialist

4 days ago


Fresno, California, United States Apex Premier Management Full time

At Apex Premier Management, we're committed to nurturing talent and helping ambitious individuals reach their full potential. As a Customer Engagement Specialist, you'll receive thorough training in customer service, account management, and sales techniques to excel in our dynamic campaigns.

Our ideal candidate is a proactive and results-driven professional who thrives in fast-paced environments. With dedication and hard work, successful candidates can expect significant career advancement opportunities within a short timeframe.

  • Cultivating strong relationships with clients by providing tailored solutions and promoting our AT&T products.

  • Delivering expert advice on client products and services to enhance their understanding and appreciation.

  • Handling client inquiries, addressing concerns, and ensuring a seamless experience.

  • Identifying opportunities to upsell relevant products and services, increasing client value and loyalty.

  • Participating in cross-functional teams to drive sales growth and improve customer satisfaction.

  • Rapidly resolving client issues and maintaining their trust through prompt responses.



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