Airport Logistics Operations Coordinator
3 weeks ago
We are seeking a highly motivated and energetic team member to join our airport logistics operations team. As an Airport Logistics Operations Coordinator, you will be responsible for delivering quality customer service to international passengers and communicating with CBP and GOAA management.
Key Responsibilities- Gates: Communicate the arrival of each international flight to GOAA leads, including flight number, arrival time, gate, and carousel used. Set the sterile corridor to 'International' mode when the flight arrives and to 'Domestic' mode once all passengers and crew members deplane.
- Carousels: Assist with the delivery of bags into the baggage control area of FIS, moving, arranging, and adjusting baggage on assigned carousels as needed. Safely move baggage to the next working belt in case of contingencies.
- Recheck: Provide customer service to arriving international passengers by providing directions, information, and maintaining passenger flow through the recheck area. Retrieve baggage carts and return them to the FIS area for reuse.
- Hallways: Ensure safe transitions of passengers taking escalators with their luggage, maintain passenger flow through shuttle areas, and provide information and directions to passengers.
- Rover: Help gate agents when needed, assist with carousels and recheck as required, and replace another agent during breaks.
- Able to communicate in English.
- Legally eligible to work in the United States.
- Ability to work flexible schedules, including nights/holidays and weekends.
- Ability to stand for prolonged periods and work outdoors in varying temperatures and weather conditions.
- Must be able to frequently lift baggage at 90 pounds or above.
- Must be self-motivated and willing to learn.
- Customer service driven.
- Ability to pass a criminal background check to access secure airport areas.
The estimated annual salary for this role is $42,000 - $50,000, depending on experience and qualifications. Benefits include opportunities for career growth, competitive pay, and a supportive work environment.
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