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Bartender - Central Florida Hub

2 months ago


Orlando, Florida, United States Tavistock Restaurant Collection Full time

Job Summary

The Bartender is a key member of our team at Tavistock Restaurant Collection, responsible for delivering exceptional hospitality to our guests. As a Bartender, you will be the face of our brand, providing genuine and personable connections with our guests from the initial greeting to their departure.

Key Responsibilities

  • Maintain proper grooming and uniform standards
  • Deliver genuine hospitality to and establish emotional connections with our guests
  • Contribute to the overall teamwork and success of the restaurant
  • Communicate effectively with guests and team members
  • Determine guests needs while making the appropriate recommendations and offerings to enhance the dining experience
  • Presents the best we have to offer, never selling the guest anything
  • Prepares drink orders for guests and servers according to recipes in a timely manner
  • Execute beverage tray service Answer guest questions regarding food and beverage offerings
  • Adhere to all alcohol awareness procedures
  • Handle guest complaints professionally and alert a manager immediately
  • Process payments and handle cash professionally and accurately
  • Communicate with managers and hosts regarding table availability and key table updates
  • Follow up with guests about their meal and dining experience to ensure great guest satisfaction
  • Maintain a high level of cleanliness and sanitation
  • Demonstrate professional and gracious demeanor at all times
  • Perform all opening, running, and closing duties accurately
  • Perform any job function requested by the management team

Requirements

  • Adaptability & Flexibility – Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
  • Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks
  • Communication – Listens to others and communicates in an effective manner
  • Confidence – A matured and justified self-belief in one's ability to do the job, and the conveyance of that behalf
  • Customer Focus – Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members
  • Initiative – Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
  • Problem Solving – Resolves difficult or complicated challenges
  • Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables

Benefits

401(k), Dental insurance, Employee discount, Health insurance, Health savings account, Paid time off, Professional development assistance, Referral program, Retirement plan, Vision insurance