Customer Service Ambassador
3 weeks ago
As a Customer Service Ambassador at Wal-Mart Stores, Inc., you will play a vital role in creating a positive experience for our customers. With a focus on providing exceptional service and support, you will be the face of our company and embody the values that make us successful.
Salary: The hourly wage range for this position is $16.00 to $26.00, with additional compensation including annual or quarterly performance incentives and premiums based on schedule, facility, season, or specific work performed.
Job Description:
We are seeking a highly motivated and customer-focused individual to join our team as a Cashier & Front End Services associate. As a key member of our front-end team, you will be responsible for:
• Greeting and assisting customers with a positive attitude
• Scanning items quickly and accurately while maintaining a clean and presentable area
• Answering customer questions and helping them with their needs
• Being available to assist associates across the store as needed
• Gathering carts from the parking lot and operating equipment to move carts from the parking lot to inside the store
• Cleaning restrooms, salesfloor, and parking lot as needed
Required Skills and Qualifications:
To succeed in this role, you will need to possess excellent communication and interpersonal skills, be able to multitask and work well under pressure, and have a passion for delivering exceptional customer service. You will also need to be able to stand for long periods of time and be available to work flexible hours, including evenings, weekends, and holidays.
Benefits:
At Wal-Mart Stores, Inc., we offer a comprehensive benefits package that includes medical, vision, and dental coverage, 401(k) matching, stock purchase, and company-paid life insurance. We also offer paid time off, parental leave, family care leave, bereavement, jury duty, and voting leave, as well as short-term and long-term disability and company discounts.
Others:
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes, depending on your job classification and length of employment.
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