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Bar Service Professional

2 months ago

Springfield, Massachusetts, United States MGM Resorts International Full time
Job Summary:

We are seeking a skilled Bartender to join our team at MGM Resorts International. As a Bartender, you will be responsible for providing exceptional customer service and creating a memorable experience for our guests.

Key Responsibilities:
  • Prepare and serve beverages to guests in a timely and efficient manner.
  • Maintain a clean and organized bar area, including equipment, tools, and supplies.
  • Provide knowledge of menu items, liquor brands, beers, and non-alcoholic selections to guests.
  • Ring up sales and collect payment, following all cash handling and variance procedures.
  • Train and mentor Apprentice Bartenders and Bar Porters on bar operations, guest service, and bartending techniques.
  • Manage bar inventory and request product to maintain stock levels.
  • Resolve guest complaints and notify management or security of any issues.
Requirements:
  • Previous bartending experience in a high-volume environment.
  • Excellent communication and interpersonal skills to provide exceptional customer service.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Knowledge of liquor brands, beers, and non-alcoholic selections to provide recommendations to guests.
  • Ability to lift up to 25 pounds and stand for long periods of time.
Perks and Benefits:
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners.
  • Free meals in our employee dining room and free parking on and off shift.