Insurance Industry Professional

5 days ago


Rapid City, South Dakota, United States Jeff Johnson - State Farm Agent Full time
About the Role
We are currently seeking a highly organized and detail-oriented individual to join our team as a Service Manager. As a key member of our team, you will be responsible for providing exceptional customer service, managing appointment scheduling, and supporting the team with various administrative tasks.

Key Responsibilities:
  1. Greet clients warmly and provide them with assistance.
  2. Manage office communications, including appointment scheduling and client record maintenance.
  3. Assist in handling incoming inquiries and engage in sales conversations with prospective and existing clients.
  4. Provide excellent customer service and follow up on client needs.

Requirements:
  • Previous experience in a receptionist or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.


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