Patient Safety Support Specialist

2 weeks ago

Sheridan, Wyoming, United States Sheridan Memorial Hospital Full time
About Sheridan Memorial Hospital

Sheridan Memorial Hospital is a leading healthcare provider in northern Wyoming, committed to delivering exceptional patient-centered care. Our team of over 850 skilled and caring employees is dedicated to providing outstanding service and ensuring the well-being of our patients and their families.

Job Summary

The Patient Safety Support role is a vital part of our healthcare team, responsible for maintaining a safe and clean environment for our patients. Under the supervision of a Registered Nurse, this position requires continuous observation of patients who may be at risk for harm or injury. The successful candidate will be responsible for reporting any changes in condition or behavior that could indicate potential problems for the patient or staff.

Essential Duties/Responsibilities
  • Adhere to organizational policies and procedures.
  • Comply with all hospital rules, regulations, policies, and procedures.
  • Collaborate with other departments in a professional manner as needed.
  • Demonstrate effective, professional communication and conflict resolution skills.
  • Maintain all privacy and security of all confidential and protected health information (PHI).
  • Perform all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of injury or harm.
  • Ability to observe the patient's behavior and activity and report to nursing staff.
  • Documentation meets current standards and policies, if applicable.
  • Communicates appropriately and clearly to all health care team members.
  • Reports significant events such as near misses, adverse events, patient/family complaints, and any situation that affects the safety of the patient, or staff, in a timely manner.
  • Reports all unforeseen events into RL Solutions.
Requirements
  • High school graduate or equivalent, required.
  • Current BLS certification, preferred.
  • Behavioral de-escalation training, preferred.
  • Health care, mental health, or law enforcement experience, preferred.
Additional Skills and Requirements
  • Able to communicate effectively in English, both verbally and in writing.
  • Additional languages desirable.
  • Basic computer knowledge.
  • Organizational skills.
  • Stays abreast of organizational policies and procedures.

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