Senior Product Design Lead

2 days ago


San Francisco, California, United States TBWA\Chiat\Day Full time

At Spring Health, we're revolutionizing mental healthcare by eliminating barriers that prevent people from getting the help they need. As a Senior Product Designer, you'll join our Caregiver Experience team to design innovative solutions for mental healthcare providers.

We're looking for a talented designer to partner with product, engineering, data science, and clinical experts to identify and ship meaningful impacts on our provider experience. Your work will empower providers to deliver Precision Mental Health and achieve their business goals.

Key Responsibilities
  • Partner with cross-functional teams to design solutions that drive measurable impacts on our provider experience
  • Design and test hypotheses to gain signals for further improvements
  • Communicate design decisions and progress through high-quality documentation and guidance
  • Contribute to a collaborative environment of free-flowing ideas and mutual support

SUCCESS INDICATORS:
Increase provider reach to clients
Increase provider network utilization
Increase provider NPS
Increase provider satisfaction

Requirements
You've worked in product design for 5+ years at a technology-driven organization, contributing to and leading design of product experiences with a metrics-driven approach.

Your Qualities
Impact Driven
Portfolio work demonstrating experience transforming product objectives into impactful solutions
Strong communication skills for articulating design decisions across the team and leadership
Genuine interest in building accessible and inclusive products

What We Offer
A competitive salary range: $172,400 - $215,500 per year
Employer-sponsored 401(k) match of up to 2%
Generous paid time off and holidays
Access to fertility care support



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