Guest Services Associate
3 weeks ago
**Job Description:**
As a Guest Services Associate at Carson Nugget, you will play a vital role in delivering exceptional guest experiences and exceeding expectations. Your primary responsibility will be to provide attentive and personalized service to our guests, ensuring their needs are met and exceeded throughout their visit.
Responsibilities:
- Meet and greet guests, taking the time to understand their preferences and tailor your service accordingly.
- Take orders, serve food and beverages, and handle cash and credit transactions accurately and efficiently.
- Anticipate and respond to guest requests and concerns, escalating issues to management as needed.
- Collaborate with the kitchen team to ensure seamless service delivery and address any issues promptly.
Requirements:
- 1+ year of experience in a hospitality or customer-facing role.
- Excellent communication and interpersonal skills to effectively interact with guests and team members.
- Able to work varied shifts, including evenings, weekends, and holidays.
Compensation and Benefits:
- A competitive salary of $19.00 per hour, plus tips.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- Opportunities for advancement and professional growth.
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