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Veterinary Client Service Coordinator

1 month ago

Waterford, Michigan, United States Banfield Full time

Job Summary

We are seeking a skilled Client Service Coordinator to join our team at Banfield. As a Client Service Coordinator, you will be responsible for driving the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team, and ensuring good communication with associates and clients.

Key Responsibilities

  • Actively recruit new clients by promoting hospital services and routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient, and exceptional service at all times, including educating clients about their pet's health and promoting preventative care.
  • Assist incoming and outgoing clients with necessary documentation, information, and instructions.
  • Manage finances and conduct administrative functions as necessary.

Requirements

  • 1 year of prior veterinary receptionist experience.
  • Ability to multi-task and manage multiple tasks under distracting conditions.
  • Strong communication and problem-solving skills.
  • Client service skills and ability to provide attentive, courteous, and informative service.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.