Retail Sales Associate

6 days ago


Atlanta, Georgia, United States Fernbank Museum Full time
About the Role

Fernbank Museum is seeking a highly motivated and customer-focused Retail Sales Associate to join our team in the Museum Store. As a key member of our retail team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Provide friendly and helpful service to all visitors and employees, ensuring a positive shopping experience.
  • Sales and Transactions: Operate a cash register, process sales transactions quickly and accurately, and resolve register-related problems in a timely manner.
  • Store Operations: Open and close the store, including making daily deposits and reports, and maintaining proper merchandise display and store cleanliness.
  • Product Knowledge: Be knowledgeable about all items sold in the store, as well as general museum information, to provide informed recommendations to customers.
  • Inventory Management: Assist with receiving orders, counting, tagging, and stocking merchandise on the store floor, and helping to organize backstock in the stock rooms.
  • Physical Inventory: Help with taking physical inventory and maintaining accurate records.
Requirements
  • Education: High school diploma; some college preferred.
  • Experience: Cash handling experience and customer service experience required; cash register experience preferred.
Skills and Attributes

Able to maintain a positive and friendly attitude to provide excellent customer service in a fast-paced museum retail environment.



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