Customer Experience Representative

5 days ago


Lynchburg, Virginia, United States Atlantic Union Bank Full time
Job Description

As a Retail Banking Specialist at Atlantic Union Bank, you will play a crucial role in delivering best-in-class customer service while driving branch sales goals. Your primary responsibilities will include:

  • Providing exceptional customer experiences
  • Processing customer transactions efficiently and accurately
  • Balancing cash and maintaining accurate records
  • Identifying referral opportunities to drive branch sales goals
  • Maintaining compliance with all applicable laws and regulations governing bank operations
  • Escalating risks and concerns through proper channels

You will work closely with your supervisor and other team members to achieve business objectives and maintain a positive, inclusive work environment.



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