Front of House Operations Director
7 days ago
Job Summary:
">- As the Front of House Manager at Tavola Houston, you will be responsible for overseeing the dining experience, ensuring exceptional service quality, and maintaining a high level of customer satisfaction.
- You will work closely with the General Manager to design an unforgettable experience, providing gracious greetings, acting as the main contact throughout the guests' stay, and offering a fond farewell upon departure.
- With a minimum of 5 years' service experience in fine dining restaurants and 1 year of management experience, you will possess excellent verbal and written communication skills, ability to multitask, and manual dexterity to operate necessary equipment.
Key Responsibilities:
">- Design an exceptional guest experience and environment to create lasting relationships
- Greet guests warmly and act as their primary contact throughout their visit
- Work towards continuous development in quality of guest experience, service, operational efficiency, employee retention, and satisfaction
- Collaborate with the culinary team to achieve company objectives in sales, service, quality, appearance, and sanitation through training and creating a positive working environment
Requirements:
">- Minimum 5 years' service experience in fine dining restaurants
- Minimum 1 year of management experience
- High School Diploma or equivalent required
- Associate Degree in Hospitality Management or equivalent Certification preferred
- Excellent communication and interpersonal skills
- Ability to multitask and manage in high volume environments
Salary: $65,000 - $75,000 per annum, depending on experience. Benefits include competitive salary, comprehensive health insurance, paid time off, and opportunities for professional growth and development.
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