Front of House Operations Director

7 days ago


Houston, Texas, United States Tavola Houston Full time

Job Summary:

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  • As the Front of House Manager at Tavola Houston, you will be responsible for overseeing the dining experience, ensuring exceptional service quality, and maintaining a high level of customer satisfaction.
  • You will work closely with the General Manager to design an unforgettable experience, providing gracious greetings, acting as the main contact throughout the guests' stay, and offering a fond farewell upon departure.
  • With a minimum of 5 years' service experience in fine dining restaurants and 1 year of management experience, you will possess excellent verbal and written communication skills, ability to multitask, and manual dexterity to operate necessary equipment.
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Key Responsibilities:

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  • Design an exceptional guest experience and environment to create lasting relationships
  • Greet guests warmly and act as their primary contact throughout their visit
  • Work towards continuous development in quality of guest experience, service, operational efficiency, employee retention, and satisfaction
  • Collaborate with the culinary team to achieve company objectives in sales, service, quality, appearance, and sanitation through training and creating a positive working environment
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Requirements:

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  • Minimum 5 years' service experience in fine dining restaurants
  • Minimum 1 year of management experience
  • High School Diploma or equivalent required
  • Associate Degree in Hospitality Management or equivalent Certification preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and manage in high volume environments
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Salary: $65,000 - $75,000 per annum, depending on experience. Benefits include competitive salary, comprehensive health insurance, paid time off, and opportunities for professional growth and development.



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