Retail Store Supervisor
1 day ago
As a Retail Store Supervisor at Curaleaf, you will oversee the day-to-day operations of our store and lead by example with strategic selling and maintaining a positive presence on the sales floor. You will provide exceptional customer service, educate guests on our innovative products and promotions, and support the Management team in executing a business strategy that maximizes achievement in sales, payroll, customer loyalty program, and inventory accuracy.
About You
We are seeking a motivated and experienced Retail Store Supervisor to join our team. The ideal candidate will have at least 1 year in a retail leadership or supervisory role, proven experience in coaching and training team members to achieve their best, strong communication skills, and flexibility to work nights, weekends, and holidays as needed. Additionally, you will be committed to maintaining compliance with state regulations and have exceptional customer service skills with a solutions-oriented mindset.
Responsibilities
- Assist in executing a business strategy that maximizes achievement in sales, payroll, customer loyalty program, and inventory accuracy.
- Plan the day, including effective use of the daily schedule and business reports, and assign tasks based on the workflow demand.
- Identify business opportunities through reporting and define appropriate actions to drive results.
- Communicate divisional directives to Store Associates.
- Utilize in-the-moment floor coaching to ensure a guest-focused team environment, driving sales and anticipating guests needs.
- Coach associates on guest interactions and performance to maximize productivity and capture guest opportunities.
- Manage guest and patient concerns and partner with management team on team member concerns.
- Deliver in-the-moment feedback to team members around guest interactions and recognize successes to drive associate engagement.
- Ensure operational excellence through execution of Standard Operating Procedures and processes.
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