Sales Associate III

2 weeks ago

Buffalo, New York, United States Tapestry Full time
Sales Associate Job Description

The Sales Associate role is a vital part of the store's overall success and efficiency, requiring direct attention to our brand commitment when servicing customers and driving results. As a Sales Associate, you will be responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building ongoing customer relationships through a personalized experience, and leaving a lasting impression.

Key Responsibilities:
  • Understand organizational objectives and make decisions that align with Company priorities
  • Take ownership and commit to delivering results, while remaining actively aware of personal and store metrics
  • Create short- and long-term strategies to achieve personal metrics and performance goals
  • Represent Coach as a brand ambassador
  • Demonstrate Coach's Selling and Service expectations at all times
  • Understand changes in local market with potential impact on business performance and support the execution of local sales strategies and tactics
  • Drive business through sales strategies, clienteling, sourcing new customers, and maintaining ongoing productive relationships with customers
  • Create positive impressions with customers by bringing the best self to work through attire consistent with Coach's Guide to Style
  • Build credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition
  • Provide in-depth product knowledge, including features, benefits, current offerings, and overall product value
  • Remain aware and clearly communicate current pricing and promotional strategy to customers
  • Discuss product features and build the sale by leveraging cross-selling skills and abilities
  • Cross-sell and encourage beneficial product add-ons that relate to the customer's shopping needs
  • Sensitive to customers' needs and tailor approach by reading cues
  • Attend to the unique and individual shopping needs of each customer
  • Work with multiple customers simultaneously and break away as appropriate
  • Follow up with customers consistently and genuinely to influence/close the sale
  • Flex personal selling techniques to contribute to overall store financial results
  • Build lasting and loyal relationships with customers
  • Leverage Coach's tools and technology to support relationship building and clienteling efforts
  • Create enthusiasm and positivity for a shared vision and mission
  • Promote and endorse a team selling environment
  • Foster an environment of teamwork, trust, and collaboration with internal and external customers
  • Remain solution-oriented; be adaptable and flexible to changing business and store needs
  • Welcome feedback and adapt behaviors as appropriate
  • Maintain a calm and professional demeanor at all times
Operations:
  • Ensure all daily tasks are completed without negatively impacting service or Coach standards
  • Complete daily operational tasks, including maintaining store (sales floor and backroom), cash wrap, and visual merchandising to Coach standards consistently and in a timely manner
  • Maintain a clean and tidy selling floor at all times
  • Adhere to all applicable retail policies and procedures, including POS, Operations, and Asset Protection procedures
  • Replenish inventory on the sales floor as needed
Additional Requirements:
  • Experience: 1-3 years of previous sales experience, preferably in a luxury retail service environment
  • Education: High school diploma or equivalent; college degree preferred
  • Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS, and Internet), utilize walkie talkie, understand and read price and product release sheets
  • Physical: Ability to execute at a fast pace, communicate effectively with customers and team, maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required; ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
  • Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays, high retail traffic and sales days

  • Sales Associate III

    4 weeks ago

    Buffalo, New York, United States Tapestry Full time

    Sales Associate Job DescriptionThe Sales Associate role is a vital part of the store's overall success and efficiency, requiring direct attention to our brand commitment when servicing customers and driving results. This position is responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building ongoing customer...

  • Sales Associate

    2 weeks ago

    Buffalo, New York, United States Sunglass Hut Full time

    Sunglass Hut Sales Associate Job DescriptionAs a Sales Associate at Sunglass Hut, you will be responsible for delivering exceptional customer service and driving sales growth. Key responsibilities include:Utilizing The Sunglass Hut Experience tools to achieve sales plan and company objectivesCreating an emotional connection with customers to drive sales...

  • Sales Associate

    2 weeks ago

    Buffalo, New York, United States Rally House Full time

    Rally House Sales Associate Job DescriptionWe are seeking a highly motivated and enthusiastic Sales Associate to join our team at Rally House. As a Sales Associate, you will be responsible for creating a positive and engaging customer experience, while also driving sales and meeting sales targets.Key Responsibilities:Provide exceptional customer service and...

  • Sales Associate

    4 weeks ago

    Buffalo, New York, United States Aeropostale Full time

    {"title": "Sales Associate", "description": "Job SummaryWe are seeking a Sales Associate to join our team at Aeropostale. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our products, and achieving sales goals.Key ResponsibilitiesEngage with customers to create a positive shopping experienceAchieve and...

  • Sales Associate

    3 weeks ago

    Buffalo, New York, United States Hibbett Sports Full time

    Job Title: Sales AssociateAt Hibbett Sports, we are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a critical role in providing exceptional customer service and promoting our products to drive sales and growth.Key Responsibilities:Provide outstanding customer service, responding to...

  • Sales Associate

    3 weeks ago

    Buffalo, New York, United States Groupe Dynamite Full time

    **Sales Associate Opportunity at Groupe Dynamite****Job Summary**Groupe Dynamite is seeking a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, generating sales, and participating in all essential duties necessary to the effective day-to-day operation of the store.**Key...

  • Sales Associate

    4 weeks ago

    Buffalo, New York, United States Groupe Dynamite Full time

    **Sales Associate Opportunity at Groupe Dynamite**Are you passionate about fashion and delivering exceptional customer service? We are currently seeking a Sales Associate to join our team at Groupe Dynamite.As a Sales Associate, you will be responsible for providing a seamless shopping experience for our customers, generating sales, and participating in all...

  • Sales Associate

    3 weeks ago

    Buffalo, New York, United States StretchLab - Southtowns & Northtowns Full time

    {"title": "Sales Associate", "description": "Job Opportunity at StretchLab - Southtowns & NorthtownsWe are seeking a highly motivated and sales-driven individual to join our team as a Sales Associate at StretchLab - Southtowns & Northtowns. As a Sales Associate, you will be responsible for assisting the General Manager with membership sales, booking new...

  • Sales Associate

    3 weeks ago

    Buffalo, New York, United States pacsun Full time

    About PacsunPacsun is a leading retailer of fashion-forward clothing and accessories for young adults. Our mission is to deliver an exceptional customer experience through our unique blend of style, quality, and service.Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be...

  • Sales Associate

    1 week ago

    Buffalo, New York, United States Lovesac Full time

    Job Title: Sales AssociateWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Lovesac. As a Sales Associate, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining a positive and productive work environment.Key Responsibilities:Provide outstanding customer service,...

  • Sales Associate

    1 week ago

    Buffalo, New York, United States pacsun Full time

    Job Title: Sales AssociateAt PacSun, we're looking for a Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering an exceptional customer experience, generating sales, and executing initiatives and tasks assigned by the leadership team.Key Responsibilities:Customer Centric: Deliver an engaging, positive, and authentic...

  • Sales Associate

    7 days ago

    Buffalo, New York, United States 7-Eleven Full time

    Job Title: Sales Associate/CashierJob Summary:We are seeking a highly motivated and customer-focused Sales Associate/Cashier to join our team at 7-Eleven. As a Sales Associate/Cashier, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and operating the cash register with accuracy and...

  • Sales Associate

    2 weeks ago

    Buffalo, New York, United States pacsun Full time

    About PacsunPacsun is a leading retailer of fashion-forward clothing and accessories for young adults. Our mission is to deliver an exceptional customer experience and provide a platform for our employees to grow and develop their skills.Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate,...

  • Sales Associate

    3 weeks ago

    Buffalo, New York, United States THE PAPER STORE Full time

    Job OverviewThe Paper Store is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer service, achieving sales goals, and maintaining merchandising standards in a fast-paced retail environment.Key ResponsibilitiesProvide world-class service to...

  • Sales Associate

    1 month ago

    Buffalo, New York, United States Groupe Dynamite Full time

    **About Groupe Dynamite**Groupe Dynamite is a global fashion retailer with two brands at the heart of its success, Garage and Dynamite. We are committed to employment equity and strive to create a diverse and inclusive work environment.**Job Summary**We are currently seeking a Sales Associate to join our team. As a Sales Associate, you will be responsible...

  • Sales Associate

    2 weeks ago

    Buffalo, New York, United States pacsun Full time

    About PacsunPacsun is a leading retailer of fashion-forward clothing and accessories for young adults. We're committed to delivering an exceptional customer experience and creating a positive work environment for our team members.Job SummaryWe're seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will...

  • Sales Associate

    4 weeks ago

    Buffalo, New York, United States Express Full time

    About ExpressExpress is a leading fashion retailer offering a wide range of stylish and high-quality clothing for men and women. Our mission is to provide an exceptional shopping experience for our customers, and we're looking for talented individuals to join our team.Job SummaryWe're seeking a Retail Sales Associate to join our team at Walden Galleria. As a...

  • Sales Associate

    1 month ago

    Buffalo, New York, United States Torrid Full time

    {"title": "Sales Associate", "description": "About the RoleAt Torrid, we're committed to creating a welcoming and inclusive culture where every customer feels comfortable, cared for, and confident. As a Sales Associate, you'll play a key role in delivering an exceptional shopping experience that drives customer loyalty and satisfaction.Key...

  • Sales Associate

    2 weeks ago

    Buffalo, New York, United States KnitWell Group Full time

    About UsAt KnitWell Group, we're passionate about empowering women to express their authentic selves through fashion. Our brands, including LOFT, offer modern, feminine, and versatile clothing that helps women feel confident and stylish. We're committed to creating a culture of inclusivity, diversity, and respect, where every associate feels valued and...

  • Sales Associate

    3 weeks ago

    Buffalo, New York, United States work4spirit Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Spirit Halloween. As a Sales Associate, you will play a key role in delivering an exceptional shopping experience for our guests.Key ResponsibilitiesSupport the Store Management Team in the setup, merchandising, and teardown of our seasonal store.Maintain...