UX Research Manager for AI-Powered Platforms

3 weeks ago


Palo Alto, California, United States Workato Full time
About the Role

We are seeking a Senior Mixed Methods UX Researcher to join our team. This role will involve conducting studies to inform product decisions in Enterprise Automation and LLM Agentic sectors. As a Senior Researcher, you will work across Product, Design, and Engineering teams to design, execute, and share both quantitative and qualitative research throughout product development cycles.

Key Responsibilities
  • Designing and executing research projects to gather insights on user behavior and preferences
  • Collaborating with cross-functional teams to identify and prioritize research opportunities that enhance user experience and drive business impact
  • Owning the end-to-end research process, including meeting with stakeholders, defining research questions, scoping projects, selecting methodologies, recruiting participants, conducting research, analyzing insights, and delivering actionable recommendations
Requirements
  • 6+ years of industrial experience working in user experience research or a related field
  • Expertise in mixed-method research, with strong qualitative research skills and the ability to conduct solid quantitative research
  • Experience in leveraging data analysis to influence product decisions or complement qualitative studies
  • Strong project management skills, with the ability to lead and manage multiple projects simultaneously
Benefits

This role offers a competitive salary, ranging from $135,000, plus benefits, perks, and equity. As a member of the Workato team, you will have the opportunity to contribute to a dynamic and fast-paced environment, where innovation and creativity are encouraged.


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