Guitar Repair Technician

7 days ago


Florence, Colorado, United States Guitar Center Full time
About Guitar Center

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.

Salary and Benefits

The salary for this position ranges between $14.42/hr - $27.44/hr, plus commission depending on background and experience. As our Repair Tech (Guitar), you will receive robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Job Description

We are seeking a skilled Repair Technician to provide maintenance and repair services on customer-owned instruments and assist in maintaining store inventory. Your goal will be to continually build and increase business through great customer experience and quality work.

Requirements and Qualifications

To succeed in this role, you will need a skilled understanding of repairing guitars and foundational product knowledge on Guitar Center products. You will also be able to interact with customers, ensuring a positive experience, service customer-owned instruments with high craftsmanship, maintain store owned gear, complete warranty repair work, and perform additional duties as assigned.

Key Characteristics of Successful Repair Technicians:
  • Customer Focus: Understands customer service principles, provides excellent customer experience, and is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.
  • Initiative: Identifies opportunities & issues, follows through on work activities to capitalize or resolve them, and develops knowledge and skills including product, store operations, sales, and leadership.


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