Healthcare Administrative Specialist

2 weeks ago


Trumbull, Connecticut, United States Yale New Haven Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Support Associate to join our team at Yale New Haven Health.

About the Role

This is an exciting opportunity for a skilled administrative professional to work in a fast-paced medical office environment. As a Medical Office Support Associate, you will be responsible for coordinating patient care and physician activity by greeting patients, answering phone calls, scheduling appointments, and maintaining accurate records.

You will play a critical role in ensuring the smooth operation of the front desk and check-in process, providing quality services that are cost-effective and efficient. Your excellent communication and customer service skills will enable you to effectively interact with patients, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care.

Responsibilities
  • Maintain appointment schedules, communicating changes to staff and physicians as needed.
  • Coordinate the ongoing operation of the check-in process and front desk to ensure quality services.
  • Answer phone calls, assist callers, take messages, and refer calls to appropriate personnel when necessary.


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