Bell-Door Host

4 weeks ago


Peapack, New Jersey, United States Montage International Full time
About the Role

We are seeking a highly skilled and enthusiastic Bell-Door Attendant to join our team at Montage International. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming arrival and departure experience.

Key Responsibilities
  • Welcome guests to the hotel and ensure a pleasant arrival and departure
  • Coordinate with Valet Parking vendor in handling guest's valet parking
  • Maintain hotel front drive
  • Listen and respond to guest inquiries using a positive, clear speaking voice
  • Answer questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
  • Assist with full-cycle guest luggage program and shoeshines
  • Facilitate hotel room orientations, deliver amenities, packages and other items to guest rooms as needed
  • Deliver on guests' expectations and have the desire to create WOW moments
  • Perform additional duties as assigned that may be outside the scope of duties, based on business needs
About You
  • You love assisting guests and creating WOW moments
  • You aim to exceed first impression
  • You are open to learning, developing, and growing both yourself, personally, and helping others do the same
  • You are trustworthy and have integrity
What We Offer
  • Free meals
  • Free uniforms and cleaning
  • Ongoing community outreach events
  • Hotel discounts
  • Associate's events throughout the year
  • Healthcare benefits
  • Daily Pay Incentive Opportunity
  • 401k retirement plan with company matching
Physical Requirements
  • Must be able to stand and exert well-paced mobility for an extended period of time
  • Ability to lift and carry up to 60 pounds regularly and for extended periods during the shift
  • Ability to push and pull carts and equipment up to 250 lbs. on a regular and continuing basis
  • Must be able to bend, stoop, squat, and stretch to fulfil cleaning tasks
  • Requires listening and hearing ability and visual acuity

We are an equal opportunity employer and welcome applicants from diverse backgrounds. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.