Bell-Door Host
4 weeks ago
Peapack, New Jersey, United States
Montage International
Full time
About the RoleWe are seeking a highly skilled and enthusiastic Bell-Door Attendant to join our team at Montage International. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming arrival and departure experience.
Key Responsibilities- Welcome guests to the hotel and ensure a pleasant arrival and departure
- Coordinate with Valet Parking vendor in handling guest's valet parking
- Maintain hotel front drive
- Listen and respond to guest inquiries using a positive, clear speaking voice
- Answer questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
- Assist with full-cycle guest luggage program and shoeshines
- Facilitate hotel room orientations, deliver amenities, packages and other items to guest rooms as needed
- Deliver on guests' expectations and have the desire to create WOW moments
- Perform additional duties as assigned that may be outside the scope of duties, based on business needs
- You love assisting guests and creating WOW moments
- You aim to exceed first impression
- You are open to learning, developing, and growing both yourself, personally, and helping others do the same
- You are trustworthy and have integrity
- Free meals
- Free uniforms and cleaning
- Ongoing community outreach events
- Hotel discounts
- Associate's events throughout the year
- Healthcare benefits
- Daily Pay Incentive Opportunity
- 401k retirement plan with company matching
- Must be able to stand and exert well-paced mobility for an extended period of time
- Ability to lift and carry up to 60 pounds regularly and for extended periods during the shift
- Ability to push and pull carts and equipment up to 250 lbs. on a regular and continuing basis
- Must be able to bend, stoop, squat, and stretch to fulfil cleaning tasks
- Requires listening and hearing ability and visual acuity
We are an equal opportunity employer and welcome applicants from diverse backgrounds. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.