Data Breach Agent

4 weeks ago

Saginaw, Michigan, United States MCI Careers Full time
Job Title: Data Breach Agent

MCI Careers is seeking a highly motivated and bilingual Data Breach Agent to join our team. As a Data Breach Agent, you will play a critical role in responding to data breach communications to consumers in a timely and professional manner.

Job Summary:

We are looking for a skilled and customer-focused individual to join our team as a Data Breach Agent. In this role, you will be responsible for providing exceptional customer service to consumers who have been impacted by a data breach. You will work closely with our team to resolve customer inquiries and concerns in a prompt and professional manner.

Key Responsibilities:
  • Respond to customer inquiries and concerns related to data breaches in a timely and professional manner.
  • Provide clear and concise information to customers regarding the data breach and the steps they need to take to protect themselves.
  • Work closely with our team to resolve customer issues and concerns.
  • Meet or exceed performance metrics and standards.
Requirements:
  • Bilingual in English and Spanish.
  • High school diploma or equivalent.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Basic knowledge of Microsoft Office Suite.
What We Offer:

MCI Careers offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

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