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Customer Service Ambassador

2 months ago

Ada, Minnesota, United States Frandsen Bank Full time
Job Summary

Frandsen Bank is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities
  • Provide Superior Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a professional and courteous manner.
  • Process Transactions Accurately: Handle customer transactions, including deposits, withdrawals, and transfers, with precision and attention to detail.
  • Maintain Cash Handling Skills: Ensure accurate cash handling, balancing, and reconciliation to prevent losses and deter fraudulent activity.
  • Grow Customer Relationships: Introduce customers to banking partners, promoting relationships and driving business growth.
  • Prevent Losses and Fraud: Diligently examine transactions to prevent losses and deter fraudulent activity.
Requirements
  • Education: High school diploma or equivalent required.
What We Offer

Frandsen Bank offers a competitive salary range of $15.00 to $18.00 per hour, depending on experience. We are an equal opportunity employer and welcome applications from diverse candidates.