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Automotive Technician

2 months ago


Baltimore, Maryland, United States Monro Muffler Brake Full time
About the Role

The Automotive Technician is a full-time or part-time position responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.

Key Responsibilities
  • Vehicle Diagnostics: Perform basic vehicle diagnostics to properly identify required repairs.
  • Courtesy Inspection: Consistently complete Monro's Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
  • Inventory Management: Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
  • General Store Duties: Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest-ready condition.
  • Service Delivery: Consistently perform services in accordance with Monro's safety standards, including but not limited to Monro's Wheel Torque, Oil safety, and compliance procedures.
  • Test Drives: Test drive vehicles in accordance with Monro's Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws.
  • Technical Knowledge: Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
  • Equipment Operation: Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines, including but not limited to lifts, welders, brake lathes, etc.
Requirements
  • Education: High School Diploma or equivalent.
  • Automotive Training: Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
  • Certifications: ASE certification and State Inspection license (where applicable) preferred.
  • Driver's License: Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer's vehicles to conduct test drives.
  • Tools: Required to own a basic set of tools or participate in Monro's tool purchase program.
Work Environment and Physical Requirements

This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Technicians must be able to complete the following but not limited to:

  • Ability to work flexible hours, days, evenings, weekends, and holidays.
  • Must be able to see, hear, lift, carry, and stock merchandise and supplies up to 50 lbs. without assistance.
  • Frequent standing and walking for long periods of time.
  • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.