Customer Service Representative

10 hours ago


Escondido, California, United States DAP Health Full time
Job Summary

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at DAP Health. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our patients, families, and visitors.

Key Responsibilities
  • Provide warm and welcoming greetings to all patients, families, and visitors
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Assist with registration, check-in, and other administrative tasks
  • Communicate effectively with patients, families, and staff to ensure seamless care delivery
  • Maintain accurate and up-to-date patient information
  • Participate in quality improvement initiatives to enhance patient satisfaction and experience
Requirements
  • High school diploma or equivalent required
  • Minimum one year of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and familiarity with medical terminology
What We Offer

We offer a competitive hourly rate, opportunities for professional growth and development, and a dynamic work environment that values teamwork and compassion.



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