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Alarm Monitoring Operator

2 months ago

Miami, Florida, United States Central Alarm Control Full time

**Job Summary**

Central Alarm Control is seeking a highly skilled and detail-oriented individual to join our team as a Dispatch Operator. As a key member of our operations team, you will be responsible for responding to alarm activations and dispatching emergency services to ensure the safety of our clients and their properties.

**Key Responsibilities:**

  • Respond to alarm activations and verify the authenticity of the alarm signal
  • Dispatch emergency services, including police and fire departments, to respond to alarm activations
  • Communicate with clients and emergency services to ensure a smooth and efficient response
  • Monitor and maintain accurate records of alarm activations and responses
  • Participate in ongoing training and professional development to stay up-to-date on industry best practices and technologies

**Requirements:**

  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
  • Strong analytical and problem-solving skills
  • Ability to pass a background check and drug test

**What We Offer:**

  • A competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment