Program Supervisor
4 weeks ago
Job Summary
The Virginia Jobs is seeking a highly skilled Program Supervisor to join our team. As a key member of our organization, you will be responsible for providing administrative and programmatic supervision to staff, reviewing case management plans, and developing written guidelines for delivery of case management services.
Key Responsibilities
- Provides administrative and programmatic supervision to staff
- Reviews case management plans to include quality assurance of case management services
- Develops written guidelines for delivery of case management services
- Coordinates and monitors activities of staff
- Holds individual and group conferences to review cases and problems
- Reviews case records and evaluates performance of staff members and recommends indicated action
- Recommends hiring, disciplinary actions, transfer, promotion, and termination of personnel within the limits of appropriate statutes, rules and regulations and policies
- Represents staff needs to senior management team
- Prepares and implements internal operating policies and procedures
- Interprets regulation, policy and other program information changes to staff
- Trains new employees in areas such as agency policy, department procedures and agency or government regulations
- Determines staffing needs and makes recommendations to management
- Maintains records and prepares regular and special reports
- Participates in developing and implementing agency administrative policy
- Makes decisions on controversial cases or presents them for higher level action
- Authorizes emergency assistance for applicants/recipients
- Serves in a liaison capacity to other agencies and groups
- Monitors program expenditures
- Meets with community groups to discuss programs and resources and develops/maintains cooperative relationships with public and private entities
Requirements
- Bachelor's degree in the human services field
- Human services program experience in a lead or supervisory capacity
Working Conditions
This position requires a high level of professionalism, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment.
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