Front Desk Supervisor
3 days ago
Snowpine Lodge is a luxurious mountain resort nestled in the picturesque Alta Ski Area of Utah, offering an extraordinary work environment for those who love the outdoors and hospitality.
Job SummaryWe are seeking a dynamic and customer-focused professional to join our team as a Front Desk Supervisor. As a key member of our front desk team, you will be responsible for delivering exceptional guest service, leading and motivating your team, and ensuring smooth front desk operations.
Key Responsibilities:- Supervise front desk operations, including check-in, check-out, and guest services
- Lead and motivate the front desk team to provide exceptional customer service
- Handle guest inquiries, concerns, and special requests in a professional and efficient manner
- Train and onboard new front desk staff members
- Ensure accuracy and completeness of guest reservations and billing information
- Collaborate with other departments to resolve guest issues and enhance guest experiences
- Maintain a clean and organized front desk area
- Monitor and maintain compliance with hotel policies and procedures
- Prior cash handling experience necessary
- High School graduate or G.E.D. equivalent
- Ability to communicate effectively with the public and other Team Members
- Read, write and speak English fluently
- Six months Front Desk experience
- Strong computer skills
- Flexible schedule including nights and weekends
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.
A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margarille, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company.
In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals:
- Davidson Hotels
- Pivot
- Davidson Resorts
- Davidson Restaurant Group
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Three Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays)
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution.
Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
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Front Desk Supervisor
1 week ago
Alta, United States Snowpine Lodge Full timeAbout Snowpine LodgeSnowpine Lodge is a luxurious mountain resort nestled in the picturesque Alta Ski Area of Utah, offering an extraordinary work environment for those who love the outdoors and hospitality.Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Supervisor to lead our front desk team in delivering exceptional guest...
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Front Desk Supervisor
4 weeks ago
Alta, United States Snowpine Lodge Full timeAbout Snowpine LodgeSnowpine Lodge is a luxurious mountain resort nestled in the picturesque Alta Ski Area of Utah, offering an extraordinary work environment for those who love the outdoors and hospitality. As a job applicant, joining the team at Snowpine Lodge means being part of a world-class property known for its breathtaking mountain views,...