Eyewear Dispensing Specialist

We are seeking a highly skilled and detail-oriented Eyewear Dispensing Specialist to join our team at Shopko Optical in Rhinelander, WI. This is a fantastic opportunity to grow your career in a dynamic and fast-paced environment, where you will play a key role in delivering exceptional patient care and driving business results.

• This is a full-time position with a salary of $42,500 per year, plus benefits and incentives.
• You will be responsible for maintaining a complete knowledge of third-party plans and claims, explaining promotions and special lens offerings to patients and customers, balancing accounts, preparing work orders containing specific instructions for Optical Lab, and processing medical billing information.

As an Eyewear Dispensing Specialist, your primary responsibilities will include:

• Maintaining a complete knowledge of third-party plans and claims.
• Explaining promotions and special lens offerings to patients and customers.
• Balancing accounts.
• Preparing work orders containing specific instructions for Optical Lab.
• Processing medical billing information.
• Ensuring proper merchandising of frame inventory.

To be successful as an Eyewear Dispensing Specialist, you must have:

• A high school graduate or equivalent.
• Maintain a license as required by state.
• To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules.
• Previous experience in an office and/or optical dispensing is preferred.
• Able to handle multiple customer interactions/phone calls at a time.
• Able to work with patient eyewear needs including analyzing prescriptions, repairs, and adjustments and lifestyle dispensing.