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Relationship Banker

2 months ago

West Covina, California, United States Bank of America Full time
Job Description

At Bank of America, we are committed to helping our clients achieve their financial goals through personalized service and innovative solutions. As a Relationship Banker, you will play a critical role in building strong relationships with our clients and providing them with tailored financial advice and guidance.

Key Responsibilities
  • Engage with clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
  • Accurately and efficiently process cash transactions for clients as needed.
  • Build relationships with clients to understand their financial needs and connect them with solutions that meet their goals.
  • Follow established processes and guidelines in daily activities to ensure the best possible experience for clients and the bank.
Requirements
  • Enthusiastic and highly motivated self-starter with a strong work ethic and intense focus on results.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Ability to learn and adapt to new information and technology platforms.
  • Confident in identifying solutions for new and existing clients based on their needs.
  • Bilingual Mandarin required.
Preferred Qualifications
  • Experience in financial services and knowledge of financial services industry, products and solutions.
  • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
  • Six months of cash handling experience.

Why Bank of America?

We are committed to creating a workplace that is inclusive, diverse, and supportive of our employees' well-being. We offer a range of benefits, including competitive pay, comprehensive health insurance, and opportunities for professional growth and development.

Location

This role is open for the entire market and the specific Financial Center location will be based on business needs.