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Beauty Expert
2 months ago
We are seeking a highly skilled and passionate Beauty Expert to join our team at Sephora. As a Beauty Expert, you will be responsible for providing exceptional customer service and creating a personalized beauty experience for our clients.
Key Responsibilities- Customer Experience
- Provide a welcoming and inclusive environment for our clients, listening to their unique needs and preferences.
- Unleash your creativity and passion for beauty by sharing your knowledge of our iconic brands and products.
- Deliver exceptional customized service experiences, including applications, product knowledge, and lessons in makeup, skincare, and waxing.
- Suggest and sell products and services, and introduce clients to our loyalty programs.
- Store Success
- Contribute to the success of our store by maintaining a high level of product knowledge and staying up-to-date on the latest beauty trends.
- Support special events, promotions, and priorities as needed.
- Ensure all state license requirements are met regarding paid services.
- Demonstrate Sephora Values
- Passion: Demonstrate a passion for beauty and a commitment to delivering exceptional customer service.
- Innovation: Stay up-to-date on the latest beauty trends and products, and share your knowledge with clients.
- Expertise: Provide expert advice and guidance to clients on beauty products and services.
- Balance: Maintain a balance between meeting sales goals and providing exceptional customer service.
- Respect: Treat clients with respect and dignity, and maintain a positive and inclusive work environment.
- Teamwork: Collaborate with colleagues to achieve store goals and objectives.
- Initiative: Take initiative to stay up-to-date on the latest beauty trends and products, and share your knowledge with clients.
- 1-3 years' prior experience working in retail sales or services industries.
- A License to perform paid services as required by the state in which you work.
- Knowledge about what's new and trending with beauty products.
- A passion for client service, selling, and working with people.
- Strong communication, able to multitask, and comfortable with computer/store systems.
- Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities.
- Consistent and reliable attendance.
- Flexible availability to work during peak retail hours, such as nights, weekends, and holidays.
- Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply cosmetics products to clients-with or without accommodation.
- Adherence to Sephora's dress code and policies in the Employee Handbook.
We offer a competitive hourly rate of $25.73, as well as comprehensive healthcare and wellbeing benefits based on eligibility, a 401(k) savings plan, paid time off, employee discount/product perks, tuition reimbursement, and employee referral bonus programs.
We are committed to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. We pledge to drive diversity, equity, and inclusion in all aspects of our business.
