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Field Service Specialist for Graphic Technology

2 months ago

Acworth, Georgia, United States GRAPHIC TECHNOLOGY Full time
Job Summary

Graphic Technology is seeking a skilled Technical Product Specialist to join our team. As a Technical Product Specialist, you will be responsible for installing, repairing, and maintaining specialty printers and software at customer locations throughout the Southeast US.

Key Responsibilities
  • Installation and Repair: Install and repair specialty printers and software at customer locations, ensuring timely and efficient completion of tasks.
  • Technical Support: Provide technical support to customers, including troubleshooting and resolving printer malfunctions.
  • Training and Education: Train customers on the proper use and maintenance of printers and software.
  • Inventory Management: Manage inventory of parts and supplies, ensuring adequate stock levels to meet customer needs.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
Requirements
  • Education: High school diploma or equivalent required; specific training will be provided.
  • Experience: 1-2 years of experience in a technical or customer-facing role.
  • Skills: Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
Company Overview

Graphic Technology is a leading provider of wide format and specialty printers, as well as production software and vinyl cutters. We are committed to providing our customers with the highest quality products, service, and technical support to ensure their success.