Backroom Associate

We are seeking a highly motivated and customer-focused individual to join our team as a Backroom Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

• Provide exceptional customer service, engaging with all customers and embodying customer experience principles
• Maintain a clean and organized store environment, adhering to all operational and merchandise standards
• Process customer purchases and returns accurately, counting change back to customers according to established procedures
• Promote credit and loyalty programs to customers
• Support and participate in store recovery and maintenance activities
• Adhere to all labor laws, policies, and procedures
• Support and participate in store shrink reduction goals and programs
• Participate in safety awareness and maintain a safe environment

• Excellent customer service skills
• Ability to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Ability to multi-task and respond to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors

We offer a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.

At TJ Maxx, we value diversity and inclusion, and we are committed to creating a workplace where everyone feels welcome and valued. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.