Guest Room Attendant Manager
3 weeks ago
About the Job:
We are seeking an experienced Guest Room Attendant Manager to join our housekeeping team at MCR Hotels. As a Guest Room Attendant Manager, you will be responsible for overseeing the cleaning and preparation of guest rooms, hallways, and public areas to the highest standards.
Key Responsibilities:
- Supervise and manage a team of housekeeping staff to ensure that guest rooms and public areas are cleaned and prepared to the highest standards.
- Maintain accurate records of cleaning schedules, inventory, and equipment usage.
- Develop and implement effective cleaning procedures and protocols to ensure consistency and quality.
- Communicate effectively with guests and team members to resolve any issues or concerns.
- Maintain regular attendance as required by scheduling.
- Maintain company and brand standards of personal appearance and grooming.
- Complete any special requests made by guests or other departments on behalf of guests.
- Report any maintenance issues or lost and found items to supervisor or manager.
Requirements:
- Previous experience in a similar role or as a team leader in a customer-facing industry.
- Excellent communication and leadership skills.
- A strong attention to detail and ability to prioritize tasks effectively.
- The physical ability to stand/walk the entire shift and perform repetitive motions.
- The ability to work well in stressful, high-pressure situations.
- Flexibility in scheduling with availability to work days, nights, holidays, and weekends based on hotel demands.
- A minimum age requirement of 18 years old to perform this job.
About Us:
MCR Hotels is a leading hotel owner-operator with a portfolio of 148 premium-branded hotels across 37 states and 106 cities. We offer a range of benefits to our team members, including competitive pay, paid time off, retirement options, and career advancement opportunities.
Estimated Salary: $55,000 - $65,000 per year
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