Task Force Operations Manager

4 weeks ago


Cleveland, Ohio, United States InnVite Hospitality Full time
Job Overview

As a Task Force General Manager, you will be responsible for overseeing and directing the operations of assigned hotels to ensure optimal performance and continuous improvement in key performance indicators and company metrics.

This role involves providing leadership and direction as a relief General Manager at various hotels to provide interim coverage for General Manager or acting Area Manager positions.

You will coordinate, direct, and manage staff and day-to-day hotel operations to achieve profitability, guest satisfaction, and efficiency while maintaining standards set by the company.

This position also involves participating in hotel sales and lead generation efforts in compliance with current guidelines for General Managers.

Key Responsibilities
  • Provide leadership and direction for a specific hotel in the absence of the General Manager or District Manager.
  • Work closely with regional leadership, training, and standards, and corporate to determine areas of opportunity within the assigned territory that require additional coaching and mentoring to achieve goal targets.
  • Demonstrate and promote a 100% commitment to providing the best possible experience for our guests and employees.
  • Coach and support property management and associates on the customer-centric service culture of InnVite Hospitality.
  • Provide direction and leadership to maximize revenues and flow through to EBITDA.
Requirements
  • Minimum of three years of property-level experience as a General Manager, Hotel Manager, or AGM.
  • Strong to expert working knowledge of InnVite Hospitality systems, policies, and procedures.
  • Strong analytical and understanding of financial reporting procedures.
  • Good standing and strong performance reviews as a current General Manager or Assistant Manager.


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