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3 weeks ago
We are seeking a highly motivated and detail-oriented Healthcare Advocate to join our team at The Health Plan of West Virginia Inc. As a key member of our D-SNP Program, you will play a vital role in coordinating administrative functions and providing exceptional support to our members.
Key Responsibilities- Health Risk Assessments: Conduct thorough health risk assessments on D-SNP members to identify potential health risks and develop personalized plans to mitigate them.
- Member Outreach: Perform outbound outreach calls to welcome new members, close gaps in care, and provide education on health-related topics.
- Care Team Coordination: Schedule and facilitate care team meetings, maintain agendas and minutes, and ensure seamless communication among team members.
- Resource Referral: Refer members to necessary health services and facilitate access to community resources, transportation services, and personal care services.
- Medicaid and Medicare Benefits: Assist members in navigating Medicaid and Medicare benefits, ensuring they receive the care they need.
- Education: High school diploma or equivalent required.
- Technical Skills: Proficiency in basic computer use, keyboarding, and office equipment, as well as knowledge of medical terminology.
- Experience: Previous experience in gathering health information via telephonic outreach and working with vulnerable populations.
- Post-Secondary Education: Post-high school coursework in business, social services, healthcare, behavioral health, or healthcare administration is highly desirable.
- Strong Communication Skills: Excellent verbal and written communication skills, with the ability to work independently and as part of a team.
- Technical Proficiency: Proficiency in word processing programs (Microsoft Word and Excel) and other related PC usage.
Why Join Our Team? As a Healthcare Advocate at The Health Plan of West Virginia Inc, you will have the opportunity to make a meaningful difference in the lives of our members. You will be part of a dynamic team that is dedicated to providing exceptional care and support to our community. If you are passionate about healthcare and committed to delivering outstanding service, we encourage you to apply for this exciting opportunity.
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