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Educational Facilitator and Research Advocate

2 months ago

Ellicott City, Maryland, United States Howard County Library System Full time
Educational Facilitator and Research Advocate

As a vital member of the Howard County Library System, you play a key role in fostering a welcoming environment for patrons. Your enthusiasm and dedication to education shine through in the engaging classes and events you orchestrate. You are the approachable figure who addresses inquiries and supports individuals in their pursuit of knowledge. By crafting memorable experiences, you build trust and loyalty among library users.

Key Responsibilities:
  • Design and implement community-focused educational programs for adult learners.
  • Conduct and lead interactive events, workshops, and seminars for diverse audiences.
  • Provide comprehensive research support to patrons, ensuring their informational needs are met.
  • Maintain an inviting and well-organized collection, ensuring materials are current and accessible.
  • Assist patrons with basic technology skills, including internet navigation and e-resource utilization.
  • Deliver personalized recommendations for reading, viewing, or listening based on customer interests.
  • Demonstrate exceptional customer service and reference skills to connect users with relevant information.
  • Support operations at various service desks, adapting to the needs of the library.
  • Conduct informative tours of library facilities, showcasing services and offerings.
  • Engage with the community through impactful events that highlight library resources.
  • Embrace opportunities to teach in STEM-related areas.
  • Collaborate with local schools to provide educational resources and support.
  • Participate in ongoing professional development and training initiatives.
  • Exhibit reliability through consistent attendance and adherence to library policies.
Core Values:
  • Promote the library as an essential component of public education for all demographics.
  • Contribute to the library's commitment to racial and social equity.
  • Support the educational mission by effectively communicating the library's curriculum and resources.
Additional Information:
  • This position operates under the guidance of the management team.
  • Full-time role requiring flexibility in scheduling, including evenings and weekends.
  • Active participation in training programs may be necessary.
  • Physical demands include standing, walking, and lifting materials as needed.
Qualifications:
  • Bachelor's degree in a relevant field.
  • Strong interpersonal skills with the ability to engage diverse populations.
  • Exemplary customer service capabilities.
  • Positive attitude with adaptability to changing environments.
  • Ability to exercise sound judgment and maintain collaborative relationships.
  • Passion for public service and community engagement.
  • Proficiency in managing multiple tasks and meeting deadlines.
  • Experience in teaching or presenting information effectively.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication abilities.
  • Familiarity with community resources and current events.
  • Technologically savvy with the ability to instruct others in using various tools.
EEO STATEMENT: The Howard County Library System values diversity and is committed to fostering an inclusive environment for all employees and patrons.