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Client-Focused Communications Project Lead

2 months ago


Raleigh, North Carolina, United States Onward Search Full time

Onward Search is seeking a Strategic Communications Account Manager to join our team, focusing on an energy sector client. In this position, you will be responsible for overseeing the strategic planning and execution of all communication initiatives associated with client projects, ensuring consistency in messaging and alignment with overarching corporate objectives.

This role offers a project-based opportunity, requiring in-office presence 2-3 days per week. You should also be prepared to provide remote support during after-hours as needed.

Key Responsibilities:

  • Serve as the primary Account Manager and lead communications strategist, consultant, and coordinator for Advertising, Branding, and Creative Communications.
  • Develop, implement, and evaluate communication strategies tailored to meet the client's specific business goals.
  • Collaborate with various teams within the Corporate Communications department to provide insights that enhance ongoing planning and evaluation.
  • Act as the main point of contact for significant clients regarding their communication projects.
  • Create and manage detailed project plans that include timelines and budget considerations.
  • Build and maintain strong relationships with key clients by understanding their business needs and objectives, ensuring effective communication.
  • Work closely with Creative Services teams across marketing, advertising, and creative development to ensure alignment with established strategies and quality standards.
  • Partner with clients and the External Digital Communications Channels team to improve online marketing efforts and ensure adherence to established protocols.

Required Skills & Experience:

  • Bachelor's degree in communications, journalism, public relations, English, or a related discipline.
  • 5-8 years of experience in account management or creative project management within an advertising, marketing, or communications agency.
  • Proven expertise in analysis and project management.
  • Excellent written and verbal communication skills.
  • Demonstrated ability to produce integrated campaigns across various media platforms.
  • Proficiency in Microsoft Office Suite, including Outlook, Word, PowerPoint, Excel, and SharePoint.
  • Familiarity with work management tools.
  • Strong capability in addressing and resolving communication challenges with clients.
  • Ability to cultivate and maintain strong client relationships.
  • Experience in providing strategic communications guidance to clients.
  • Comfortable working in a complex, matrixed environment.
  • Proven strategic communication planning skills linked to measurable business outcomes.
  • Ability to work both independently and collaboratively with diverse stakeholders.
  • High motivation and capability to deliver results with minimal supervision.
  • Effective conflict resolution skills in both internal and external communications.
  • Experience in the energy sector is a plus.
  • Knowledge of Kanban principles is beneficial.

Benefits:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401k Program
  • Commuter Benefit
  • eLearning Opportunities
  • Education Reimbursement
  • Ongoing Training & Development

To be eligible for the benefits package, employees must work over 30 hours per week and the assignment must last a minimum of 10 weeks.