Customer Service Associate

5 days ago


Schertz, Texas, United States FedEx Office and Print Services Full time

Job Summary

The Lead Retail Customer Service Associate is a key member of the FedEx Office and Print Services team, responsible for delivering exceptional customer experiences and driving business growth. Key responsibilities include:

  • Providing expert customer service and support to all customers
  • Coordinating store activities and recommending FedEx Office products and services
  • Operating equipment and managing production processes to ensure high-quality results
  • Leading and training team members to achieve business objectives
  • Ensuring quality and accuracy in all aspects of the job

Requirements

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Ability to stand for long periods and lift up to 25 pounds

What We Offer

As a member of the FedEx Office team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.



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