Customer Service Associate
5 days ago
Job Summary
The Lead Retail Customer Service Associate is a key member of the FedEx Office and Print Services team, responsible for delivering exceptional customer experiences and driving business growth. Key responsibilities include:
- Providing expert customer service and support to all customers
- Coordinating store activities and recommending FedEx Office products and services
- Operating equipment and managing production processes to ensure high-quality results
- Leading and training team members to achieve business objectives
- Ensuring quality and accuracy in all aspects of the job
Requirements
To succeed in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
- Ability to stand for long periods and lift up to 25 pounds
What We Offer
As a member of the FedEx Office team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.
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