Regional Banking Professional

3 weeks ago


Cleveland, Ohio, United States Dollar Bank Full time
Job Title: Regional Banker, East Region

Are you passionate about helping others and solving complex problems? Do you thrive in a dynamic environment where no two days are the same? If so, we have an exciting opportunity for you to join our team at Dollar Bank as a Regional Banker in the East Region.

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our Regional Banking Team. As a Regional Banker, you will be responsible for building relationships with our customers, providing exceptional customer service, and identifying opportunities to grow our business. You will work closely with our customers to understand their financial needs and provide tailored solutions to meet those needs.

Key Responsibilities:
  • Build relationships with customers through a consultative sales approach
  • Utilize relationship-building skills to create customer loyalty
  • Apply product knowledge to identify, mitigate, and solve customer problems in a timely and effective manner
  • Educate customers on ways to utilize technology in branch, online, or mobile
  • Utilize sound decision-making skills to balance customer service and financial loss
  • Adhere to all established branch operational processes and procedures
Requirements:
  • High school diploma/GED required
  • College degree required, or a minimum of one year demonstrated ability to deliver outstanding customer service in financial services or retail industry
  • Excellent written and verbal communication skills, including professional grammar and demeanor
  • Ability to travel as needed to training
  • A valid driver's license and access to a reliable vehicle
  • Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency
Benefits:

Full-time employees are eligible for a comprehensive benefits package, including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement. Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement. For more information, please visit http://www.dollar.bank/company/careers/benefits.



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