Service Delivery Professional

2 weeks ago


Casper, Wyoming, United States Uniwyo Federal Credit Union Full time

As a Service Delivery Professional with UniWyo Federal Credit Union, you will play a crucial role in ensuring the smooth operation of electronic services, including Home Banking, Bill Pay, RDA, and Synergy. Your expertise will enable you to troubleshoot and resolve complex issues, monitor CAMs reports, and investigate fraud trends to minimize card fraud risks.

The ideal candidate will have a high school diploma or GED and two years of relevant banking experience, or any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved. Additionally, the candidate must be proficient in word processing and current spreadsheet software, possess excellent written, oral, and interpersonal communication skills, and maintain a professional work environment and businesslike appearance.

Salary: $18.50 per hour DOE.



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