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Field Service Technician

1 month ago

Hillsboro OR USA, United States Peterson Full time
Job Title: Field Service Technician

At Peterson, we're seeking a skilled Field Service Technician to join our team in Hillsboro, OR. As a key member of our service team, you'll be responsible for performing maintenance and repairs on heavy equipment in the field.

Key Responsibilities:
  • Maintain a safe working environment and adhere to all safety procedures, laws, policies, and rules.
  • Communicate effectively with internal and external customers to promote a positive relationship.
  • Travel to and from customer sites to perform maintenance and repairs on equipment.
  • Analyze and diagnose equipment malfunctions to ensure prompt and effective repairs.
  • Repair, replace, or rebuild engines, transmissions, fuel systems, final drives, steering clutches, cross-shafts, hydraulic components, electrical and air systems.
  • Write detailed service reports that accurately document diagnosis and repairs performed.
  • Possess basic computer knowledge and ability to use service software required in the position.
  • Prepare required documentation, including work orders, parts lists, and timecards, in an accurate and timely manner.
  • Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order.
  • Perform assigned tasks in a timely, accurate, and efficient manner.
  • Follow manufacturer and company service guidelines and procedures to ensure quality work and to preserve and document component failure information for accurate failure analysis.
  • Project a positive professional image with customers.
  • Communicate with customers, keeping them informed on the status of work.
  • Develop and maintain a strong customer service relationship with all customer contacts.
  • Operate company or personal vehicle as needed.
  • Maintain punctual, regular, and predictable attendance.
Requirements:
  • Associates Degree from a fully accredited college or technical/vocational school in Diesel Technology or other closely related field preferred.
  • A minimum of 6 years of directly related experience in heavy equipment repair, preferably in a heavy industrial environment, with or an equivalent combination of education and work experience.
  • Maintain a valid driver's license with a satisfactory driving record.
  • Ability to become CDL certified with DOT Medical Card.

Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.