ServiceNow Certified Technical Architect Position

4 weeks ago


Overland Park, Kansas, United States Veracity Consulting Inc Full time
Job Title: Technical Architect for ServiceNow Solutions

At Veracity Consulting Inc, we are seeking a highly skilled Technical Architect to join our ServiceNow team.

Job Summary:

As a Technical Architect, you will be responsible for designing and implementing ServiceNow solutions that enhance the efficiency and effectiveness of IT service management processes for our clients.

Key Responsibilities:

- Design and implement ServiceNow solutions that meet business requirements
- Collaborate with cross-functional teams to understand business needs and lead the deployment of ServiceNow modules
- Lead the design and architecture of ServiceNow solutions in alignment with business needs and IT strategy
- Define and document technical architecture, design specifications, and best practices for ITSM, ITOM, and ITAM implementations
- Oversee the configuration of ServiceNow applications to meet project requirements
- Ensure effective integration of ServiceNow with other IT systems and tools
- Collaborate with business stakeholders, project managers, and development teams to gather requirements and translate them into technical specifications
- Communicate architectural design decisions and ITSM/ITOM/ITAM strategies to various audiences
- Provide technical leadership and guidance to development teams during the implementation process
- Mentor and train junior team members on ServiceNow best practices and methodologies
- Conduct reviews of design and code to ensure compliance with architectural standards and quality benchmarks
- Perform risk assessments and suggest mitigation strategies for potential issues

Requirements:

- ServiceNow Certified Technical Architect certification
- Proven experience in ServiceNow implementations with a focus on ITSM, ITOM, and ITAM
- Strong technical knowledge of ServiceNow platform capabilities, scripting, and customization practices
- Demonstrated experience in leading projects and working collaboratively in cross-functional teams
- Excellent problem-solving skills and the ability to communicate complex technical concepts clearly
- Familiarity with ITIL framework and best practices
- Experience with ServiceNow integrations using APIs, IHub and other tools
- Knowledge of cloud technologies and infrastructure management
- Experience in managing IT asset lifecycle processes and automation

Equal Employment Opportunity:

Veracity Consulting Inc provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran and any other characteristics protected by law.
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